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Delivery Terms & Conditions

Curb side Delivery Information.

 

  • Please note, all larger items; buffets and cots, will be delivered on pallets as they are very heavy items.
  • Buffets arrive fully assembled, please ensure you have sufficient hallway space in your home to carry in your buffet.
  • We ship with Direct Freight which is a curb side service. Unfortunately, they are not able to carry these large items upstairs or into apartment buildings etc.
  • Due to WH&S laws, drivers are not required to lift any items over 20kg and may sometimes not leave heavy goods under ATL (authority to leave) requests.
  • Please contact Direct Freight on 1300 347 397 should you require any further assistance once your order has been collected from our depot.
  

  

"Authority to leave" requests.

 

  • You will need to make sure someone is available at the delivery address to accept delivery unless you give us ATL.
  • If your item/s exceed 20kg, the driver may not be able to leave the goods under ATL requests.
  • Our company, nor the delivery courier, will be liable for any lost items delivered under ATL requests.