Delivery Terms & Conditions
Curb side Delivery Information.
- Please note, all larger items; buffets and cots, will be delivered on pallets as they are very heavy items.
- Buffets arrive fully assembled, please ensure you have sufficient hallway space in your home to carry in your buffet.
- We ship with Direct Freight which is a curb side service. Unfortunately, they are not able to carry these large items upstairs or into apartment buildings etc.
- Due to WH&S laws, drivers are not required to lift any items over 20kg and may sometimes not leave heavy goods under ATL (authority to leave) requests.
- Please contact Direct Freight on 1300 347 397 should you require any further assistance once your order has been collected from our depot.
"Authority to leave" requests.
- You will need to make sure someone is available at the delivery address to accept delivery unless you give us ATL.
- If your item/s exceed 20kg, the driver may not be able to leave the goods under ATL requests.
- Our company, nor the delivery courier, will be liable for any lost items delivered under ATL requests.